We found the sales person incredibly helpful and knowledgeable, we were not rushed into making a decision and everything was explained in great detail. The staff in store were happy to help and give some good advice but were not in your face so we felt free to browse around the store without being pounced on. Review of my products with grade: Bed A+, Dresser A+, Night Stand A+, Nest of Tables A+, Coffee Table A+, Desk B. We had tried the sofa a few times before we decided to buy and all appeared ok. Driver John Daly was very helpful to us at our home. OAK FURNITURE COLLECTIONS 2019 Sale Now On. Also told I over cleaned it! Nebraska … Our range of oak furniture collections is perfect for both traditional and modern homes. I left because customer complaints have gone through the roof. Reviews Oak Furniture Land Truth be told, furniture is one of those basic things that most people like to look at, even when they are not planning to buy. I had to decide on the spot if I was to accept or refuse the shipment. Complained to them but they said they didn't class this as a fault. After sales terrible, Small delay of 4 months without explaining or warning a customer, Once they have your money it's goodbye from them, Poor quality furniture turns up after 6 weeks damaged, Dodgy goods and dodgy insurance to hide behind, You get what you pay for... but not with oak furniture land, Don't buy there leather sofas they are not leather, How much longer can this company go on deceiving customers in such a way as they do and with apparent immunity and total indifference to complaints, Is your furniture flat packs or assembled, Just been told by jo from oak furniture land that all their furniture is made in the uk but don't know where as it is a secret, Hi there not bought recliner sofa yet would you recomend to buy or not, Hi, what is the paint colour/code for the shay range so i can touch up a small scratch. They won't last long. The delivery guy noted it and I accept the cabinet because the scratches were on the back of the cabinet. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. She was outgoing happy and most helpful. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. Very, very disappointed! Never buy the hove range definitely not solid oak was delivered with many faults and it dents quickly other oak furniture i have doesny do this. Sofas & Armchairs. Cannot get through to customer services waiting on the phone three times for over 30 mins, ring the sales number and get straight through! E Fisher. I took the time to call 844-304-6777, work way through an automated system and then communicate with an ESL speaker. By offering a wide ranges of quality hard wood furniture, we ensure competitive prices, prompt delivery and a after-sales service to ensure that all our customers are satisfied at every stage of a purchase. Great condition and all cushions included - Will need to collect - Woodthorpe NG5 What could evoke the spirit of country living in your home more than a range of oak furniture. Tell us about your experience with Oak Furniture Land: Your name: Your email address: » View 47 Deals for Oak Furniture Land « After loads of hassle were sent new doors, one of which was split. The sales man was amazing Paul Welsh. I would advise people to avoid this place buy a well engineered veneer product or spend the extra 100 quid or so and buy quality. We’re in this together! We can help to keep your settee looking its best, year after year. (don't want to call out homeserve) and the store doesn't know. We use cookies for analytics, personalization, and ads. We reached a satisfactory resolution. Oak Furniture Superstore was established because the founders would not find any high street shops that sells good quality furniture for a fair price. Apologised but stated may be delivered by 9 July! Oak Furniture Superstore is a webshop that sells furniture made of solid oak. We are still waiting. Alarm bells should have rung on delivery though, the installers were disinterested and surly, I had to remind them that we had the"Gold" service that included the removal of the packaging that they were reluctant to take. As already suggested by the name of the company. Our furniture guides have lots of handy hints on how to keep leather sofas clean and how to maintain your fabric sofa. No further communication from them. Finance available. Will definitely recommend to friends and family. Day before the delivery they phoned and said they now cannot get to me until over 6 weeks later but said they would refund delivery charge. Excellent. Purchased two leather sofas 2 years ago, now the seats are sagging with the leather stretched looking terrible total waste of money, we have a leather sofa from M&S 15 years old and it's still looking like new. THE OAK DECK WE PURCHASED WAS PERFECT, GREAT MATERIALS, NO JUNK WOOD,GREAT WORKMANSHIP AND IT REALLY LOOKS GOOD. Would not buy a bag of chips from this company in the future let's hope they go bust soon. This was 3 weeks ago now. Their furniture is high quality and very attractive. Delivery was smooth and on time. Could be attributed to the shipping. Not happy at all. Unfortunately although the chairs are labelled correctly on the boxes as wave back chairs which is what we ordered the boxes actually had cross back chairs inside. The seat cushions are compressed and the material covering is loose. Had respect for our furniture and great asset to oak furniture land. I've been waiting over six weeks for an item that was in stock at the time of purchase. Quality furniture at reasonable prices. Cut a long story short, we did have joy from someone at head office, We are still waiting for new doors to arrive we have been waiting 12 weeks now, low and behold were getting a package delivered, More wardrobe doors NO just 3 hinges. I've now had to put a section 75 hold on the finance until they engage with us. We offer a special 5 year Furniture Guard protection plan, so that if anything does happen you can rest easy, knowing your couch is taken care of. Told it was the oil from my partner's hair, sofa is only 16 months old and in a house without children. By Review Home Co | October 14, 2017. **UPDATE** 7/16/20 Changing stars from three to two now, since there has been no communication from Oak Furniture Land in the past month. Customer service have made four promises of call backs that they didn't make. Alison explained to us all the items we were buying which helped our decision so easy to buy. Went here last week to Uddingston store and was met by a fabulous sales lady Alison Kane who helped us with all our needs. Our complaints were met with a stone wall, they effectively said, 'read the fine print'. I would have liked to have been notified in advance that there was going to be a substitution. Shout out to Sheldon who helped me. We took delivery of our dining table and chairs, which is just part of our order, on the 4th June. SWJ UK Limited t/a Oak Furniture House acts as a credit broker and only offers credit products from Klarna Bank AB. Unfortunately this rubbish was out classed by oak furniture lands customer service. Good customer service. Oak Furniture UK’s home furniture store, supplying solid wood and solid oak furniture online and in-store, Est 2006. Ordered a large TV unit through their website, item was in stock and had a delivery date booked for a few days later. Have a question about Oak furnitureland UK? We will try again in 15 minutes. BBC watchdog should take up a story here.. Gain trust and grow your business with customer reviews. Second purchase item not as satisfying as first. When I purchased my desk, I had the picture of what it looked like. Browse our entire collection of sofas in a range of contemporary and classic styles to instantly update your living room. Spoke to someone on their Twitter feed eventually and was offered £90 refund to keep it which I refused to be told they are not taking returns at the moment and will contact me when they are. The issue was I was given three different delivery dates over ten days. I will recommend Oak Furniture land USA to my friends. After telling them i would like my money back, they promised to have my money £800 refunded within a week. To the time my goods were delivered. Mr mrs Brady. 273 Reviews | 2.0 Rating Visit Site Reviews Reviews Deals Deals Trust Score Trust Questions & Answers Q&A Vouchers Vouchers. Very nice man with a cheeky smile who gets our vote 100%. Oak Land Furniture For Spain. Love the furniture and everything went very smoothly regarding delivery. Oak Furniture Land Sofas Best Host With Php Info Cat did scratch it so reported immediately, they took 3 weeks before they came out tried to tell me I didn't report it in time. 189 reviews from Oak Furniture Land employees about Oak Furniture Land culture, salaries, benefits, work-life balance, management, job security, and more. Poor show oak furniture land I placed an order online for a corner sofa on 4th September 2020. I did see a reference that the product was going to be discontinued. Delivery was also fantastic. Oak Furniture Land Sofa Reviews. Exclusively available at Furniture Village, Furnitureland’s stylish and fantastic-value wood furniture collections make it easy to bring authentic craftsmanship and exceptional quality to every room in your home. After a 6 weeks of waiting for my order to be delivered, they called and told me that my order will be delayed for another 2 months. Still waiting for an update on what they are going to do about it. But the last rep I spoke with seemed knowledgeable and I hope to get delivery in about 10 days. Dining room table top not level; has not been planed property by the sanding machine. Quality piece of furniture that I’ll have for a long time. View All Sofas. I was informed by email and text all the way though my order thank you so much. First sofa frame was bent, 2nd sofa lacquer has cracked and peeled off headrest. 67 Oak Furniture Land reviews. It's says Vietnam JB global on all the boxes, so no, I do t think it's made in the UK, Not from this company, their after sales service is rubbish and their extra 5 yr cover is not worth the paper its written on. Browse our wide selection of luxury sofas and armchairs at affordable prices. This company is amazing from the time I ordered it 3 days ago. Would like to know how your still in business?with the lies from your after sales service and the crap stuff you sell and i thought ikea was bad. We offered to deliver to the nearest store in exchange for unblemished items which was rejected. Overall, I consider that the quality of the furniture is excellent - … Supplying a range of quality wooden furniture, we ensure competitive prices, prompt delivery and second-to-none after-sales service to ensure that all our customers are satisfied at every stage of a purchase. Nebraska sofa grey fabric corner suite seaglass trend from oak furnitureland how to care for oak furniture expert guide. ... 1927 Reviews. They say it's general wear and tear. Communication is very bad. SWJ UK Ltd t/a Oak Furniture House is registered in England and Wales (6611942). It looks great in my bedroom! The salesperson was very attentive until the sale was completed, but once he had secured the sale he immediately lost interest, a trait one of his colleagues told us was normal. SHIPPING AND DELIVERY WAS TERRIFIC. THIS IS A REAL PIECE OF FURNITURE, NOT PARTICLE BOARD LAMINATED JUNK. I paid for it in full plus the extra charge for delivery on the same date. The sofa looks like it's been in a busy family home for five years. Interest Free Credit on orders over £500. As an Ex employee of Oak Furniture Land (Over 2 years) I warn all potential customers of the poor quality of its furniture. I purchased a love seat from House of Oak and Sofas and it is the most beautiful, most comfortable, and highest quality piece of furniture that I own. The surfaces of both items had black knots in an otherwise unblemished surface. The day of delivery, there was some confusion because the desk I seen on the website was different than what was delivered. Purchased our three seater end electric recliner sofa in November 2018 for £850 including gold delivery and installation. It's the worse furniture I've ever bought in my life, luckily it is for my rental house. Oak Furniture Store sell a large range of solid oak furniture, oak dining tables and chairs, oak bedroom furniture, oak living room furniture, sofas and more. They have over 50 years of experience in the oak furniture business. quality throughoutand easyily assembled and installed. Whilst there are some things that people are not intolerably choosy about, furniture is one thing that most people will … We furnished most of our new house with Oak Furnitureland products. Just rubbish, don't bother going and don't be fooled by the salesman! Quality furniture. Learn how to stay safe during COVID-19 in our new guide: Nice piece of furniture. ... keeping everyone safe. Shop today! This is our second purchase from Oak furniture land at Chelmer Village. Wrong item arrived I contacted them - had been ordered wrongly by the Shop. Oak Furniture Land Leather Sofa Reviews ... Chill sofa furniture village about that sofa yellow brick home the 16 best leather sofas and couches you can in 2020 the 16 best leather sofas and couches you can in 2020 best sofas 10 of the most stylish and fy for all s real homes. Every excuse under the sun! Customer Service A++: I had problems with the delivery, but Sheldon was amazing. Poor customer service and took forever to answer their phone. Pics of : Oak Furniture Land Sofas Reviews. It is a love seat and I LOVE it. How do i get my money back after waiting for 10 months and several cancellation of my furniture, i have tried the customer help line no reply? The delivery drivers were outstanding I could not of asked for no more absolutely amazing. We've still got £1500 of couches on order with them which will be getting cancelled when they finally bother to respond, I've never dealt with a company like it, absolutely appalling. When we unpacked the furniture the center leg was longer than the rest causing it to rock. Nice to see a company which strives for customer satisfaction. Choose from 2 seater sofas, 3 seater sofas, 4 seater sofas and armchairs in a choice of stunning designs. They even offered me a gift voucher of £ 120 for me to take down my review on my social media. They even gave me compensation for the mishap. Do you agree with Oak Furnitureland UK’s star rating? House of Oak delivered it the day I bought it for no extra charge. Oak Furniture Land Reviews. A free inside look at company reviews and salaries posted anonymously by employees. Removing all the debris and positioning the furniture for me. Furnitureland – beautiful and affordable solid wood furniture, only at Furniture Village. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Very Happy customer We recently purchased a 3 seater and 2 seater electric reclining sofas. Consumers complaining about Oak furnitureland UK most frequently mention customer service, delivery men and phone call problems. The solid wood and natural finish of one of Mother Nature’s finest materials is the perfect way to bring a little warmth and natural beauty to your home. Sheldon was wonderful. Believe me I am not making this up.We are now after 12 weeks going to phone them up, be played trashy music for 1 hour then we may get someone to talk to and ask them what is happening, Watch this space.Im at my wits end now as they don't give a damn, But I have to laugh at the stupidity of these people they employ Most of them are well trained liars and if I didn't laugh I would have had a nervous break down by now and living in the looney bin. We serve our customers across the UK and offer 0% finance. Consumers complaining about Oak furnitureland UK most frequently mention customer service, delivery men and phone call problems. I have 3 spare wardrobe doors that are CRAP, and 2 wardrobes awaiting new doors, If and when they arrive I will have accumilated 7 doors plus the 4 doors already in place that don't fit. Registered Office: Unit 2, H4 Building, Milton Road, Didcot, OX11 7HH. Buy online or in store today! It is so bad even the charity shops will not take it. Still awaiting a call back from tv unit as the second one is damaged as well, WE WILL NEVER SHOP WITH THEM AGAIN. Avoid, unless you have lots of time to waste. 2fab employees Alison Kane and John Daly. The reason for the desk grade is it had a gash that was blended out smooth, but the piece of wood should have been discarded by Quality Control. Had a little issue with delivery that Damon quickly took care of. The sofa is a disgrace, we are two pensioners who just sit at each end, we rarely use the reclining option. My leather sofa has started to fade in one area. So don't buy this crap China products from Oak Furniture Land. The UK? Removing all the debris and positioning the furniture for me. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Worst company i have ever experience. Only the latest review will count in the company's TrustScore. Sheldon was wonderful. Stay safe with our COVID-19 guide. READY TO MAKE ANOTHER FURNITURE PURCHASE. He answered all my questions and 2 days before delivery helped me change to white glove service as my husband is ill. More Info 14 months old. Very nice product, well packaged and timely shipped. Oak furniture land sofas best host oak furniture land sofas best host how to care for oak furniture expert guide. Six weeks later with no refund of delivery charge the TV unit is delivered. We're a UK based retailer of 100% solid oak furniture as well as offering a wide selection of sofas. Took out extra insurance for pet damage eg cat scratches. When home I unpacked and found multiple areas of damage and poor build quality with large gaps in some joins. Check out what 97,195 people have written so far, and share your own experience. I was told would be beginning March delivery as it had to be made. When delivered my new pantry cabinet had two scratches on the back right corner. I did accept the shipment but did not like the aggravation it caused me. The delivery men were courteous anf efficient. I was at work and item was left in garage. We've been trying to get a response from Oak furniture land for two weeks now and they will not respond to any of our emails, And the last time I phoned customer services the hold time was 48 minutes before I gave up. Delivering the highest quality UK furniture direct to your home in Spain. Been waiting 6 weeks for my order still has not come customer service is a joke don't answer the phone or hang up on you wish i had read the reviews stay well clear save yourself the hassle. The unit was very well packed with lots of polystyrene and thick cardboard so staff in the warehouse must have really chucked it about, even the tin of polish I ordered was dented! My second purchase experience did not go S well as the first. Trying to get through to customer service is a joke 7 phone calls waiting from 30 to 57 minutes each time, calling the store was told ITS NOT OUR PROBLEM WE ARE CLOSING DOWN ( thanks Kelly you were quick to take our order. This was my 3rd purchase from Oak Furnitureland. Oh by the way, The door that has got a large split in it, I will tell you why it has a large split in it. 4 months delay without warning me or sending email/message... nothing. The leather has cracked and flaked despite maintaining properly. They did offer to accept a return of items but there would be a cost. I would buy from them again. Today I received my lovely furniture..2 end tables and a buffet. There are 1199 customers that Oak Furniture Land, rating them as excellent. | Read 60,061-60,080 Reviews out of 97,195 You couldnt make it up. Six leather dining room chairs from Oakfurniture delaminating after 4 years like plastic - judge yourself from the photo. Purchased the item which is a top range double recliner. Dear Anon, oakfurniture land have been trying to contact however the message response is >>voicemail box not set up yet. Next January! We had problems with Shay colour wardrobes, they sent a technition out armed with 3 cans of shay spray paint, he was here for 2 hours trying to rub the dent out and spray it, He used 3 cans of paint and it looked awful. It arrived with only 1 not 3 transformers so couldnt use the rear recline. No stock in store so we ordered online. © 2020 Trustpilot, Inc. All rights reserved. Received my new computer desk but the back panel had loose boards. We bought a suite tables lamps which we are delighted with. Write A Review (It only takes 30 seconds!) Called today and was told there is another delay, that no one thought to call and tell me about, and it will be another two weeks. Excellent piece of furniture. Like it was too much trouble to bring it into the house. It used to be a great place to work, then about 18 months ago it all started going wrong. The people that delivered the furniture were not very personable. I have changed my stars from one to three, for Oak Furniture Land has called me a few times and is working on getting my furniture to me. While the workmanship is satisfactory, the makers selection of material is not. Naturally there will be more internet complaints so the company will struggle. Easy to see the product. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Quality of sofa poor not suitable for continuous use. Should last a long time. On initially ordering the furniture, the price for several pieces went on sale while I was waiting for delivery. I don’t have delivery yet and customer service email never responded even after the stated 72 hour wait. Had already measured that the furniture would fit so didn't foresee any problems. There rep came out and had already made his mind up that it was ok before he came through my door. Oak Furniture Land Sofa Reviews 2019 Sofa February 20, 2020 No Comment The best recliner sofas real homes when is the best time to furniture black friday sofa deals oak furnitureland uk reviews … Paid extra for delivery and setup- totally worth it! I ordered a footstool to match a sofa from Oak Furnitureland on 6 January. So we had to trim the leg even with the other legs. 0 2 Less than a minute. He answered all my questions and 2 days before delivery helped me change to white glove service as my husband is ill. Design your home and office with collection of modern furniture for bedroom, living room, dining, office, outdoor and many more. Upon calling customer service they were more than happy to issue me a refund of the difference. The delivery men were courteous anf efficient. Oak Furniture Store & Sofas is NZ owned home furniture store supplying solid oak wooden furniture both online and in store. After waiting weeks for our new furniture this rubbish turned up. Ordered a vanity set. We ordered and paid for a nest of tables and a TV Unit WOW what a mistake, the items arrived, then on unpacking them found the tv unit joints all showing and a split bottom trim. With contemporary and traditional styles, you can shop with confidence. ۪s Largest retailer of 100% solid hardwood furniture: mango & oak furniture, including painted styles & sofas. So try me later!! After a couple of months the wear was noticeable, material bagging and cushions not returning to shape. No offer of a discount on replace and at £140- each not the quality you would expect. 10 were here. I am lowering the rating: from two stars to one. The store managers are terrified that the stores will close as people use the internet for OFL products. Recorded then due to Covid19 could not be delivered. 2 Oak furniture land Gainsborough silver sofas - 2 seat, 3 seat and a matching storage footstool - still a current range (so you can get measurements from their website!) The furniture is all solid wood and I couldn't be more pleased with my purchase! Dear John, would it be possible to re-star /edit your review to show it's been resolved. Whether it’s a new bed, dining table or something else, we have you covered. We had questions - and we were able to call and speak with a knowledgeable human! masuzi March 4, 2018. Can’t thank Alison enough for her help. Have got an order in place since the beginning of September, and today (2nd Nov) the "Delivery day", and after booking holidays just to get my items at my home I decided to call and confirm the delivery, but the answer is: there is a small delay on your items, they will be ready to be delivered next January! So if you're on the lookout for some quality pieces at competitive prices come a visit our Swindon showroom. Really upset as second time they have incorrectly ordered and delivered items to me. (Wait for it)I was told by the local PLANK from HOMESERVE that my tree the doors were cut from had its roots growing in the water and thats why the wardrobe doors had a split in them, Words failed me. They refuse to accept responsibility for it. No customer service whatsoever, they just don't answer the phone, they must chop down young trees as the oak is tatt! Having received upwards of 60 boxes of furniture ranging from bed and wardrobes to tables, chests and sofas, I feel well qualified to comment. Company emailed a message requesting a review with a note to contact customer service if not 100% satisfied. He said it's living wood and is not supposed to be smooth, needless to say they have done nothing about the fault. When I emailed the company the site promised someone would reply at the earliest opportunity. Depends what you buy but are recliner sofa and chairs where flat packed and we had to assemble them even though Monica the sales member told us the delivery men would do it but they aren't actually allowed too. I have seen the quality go drastically downhill. I will recommend Oak Furniture land USA to my friends. There has not been any communication. These clowns should be closed down. Our Swindon store is located a short distance off the M4 junction 16 on Mannington Retail Park. Will update again, when furniture is received. Bought nearly £4,000 worth of furniture for both living rooms and bedroom with a promise will put in room of your choice'. Oak furnitureland UK ranks 381st among Furniture sites. I tried on several occasions to speak to someone who could give me the time to listen to my account, with no luck. The website was clean, clear, and easy to navigate. Still nothing in my bank. Customer service was excellent at the store and even after furniture was delivered they followed up to be sure I was satisfied. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The sales team was helpful and the delivery worked out fine. Upon being asked to repeat what had happened, I hung up.Update: 7/2/2020 There is a message saying that the retailer has contacted me, which is inaccurate. Absolutely despicable company AVOID! Only Oak Furniture is a leading supplier of solid wood furniture. Ikea customer service. In the meantime I've got massive boxes of someone else's chairs in the house and nothing to sit on. Brought 2 leather sofas 4 yrs ago after 2 years they looked like 20yrs old. They wont take anything back including the packaging as they are not licensed to carry things like wardrobe doors and rubbish, How I wonder did they ever arrive in the first place I ask myself. So couldnt use the reclining option 20yrs old our three seater end electric recliner sofa in 2018! For unblemished items which was rejected all started going wrong to find more information about and! Is loose wrong item arrived I contacted them - had been ordered by... Posted anonymously by employees Terms of service and they were incredibly responsive story. The name of the difference 2 seater sofas, 4 seater sofas, 3 sofas... If I was given three different delivery dates over ten days buy a bag of chips from company... I will recommend oak furniture is a leading supplier of solid oak furniture collections is perfect for both rooms... To issue me a gift voucher of £ 120 for me within a week later the., you can shop with them AGAIN us all the items we buying., reached out to customer service service A++: I had problems with the delivery worked out fine several. Spoke to someone who could give me the time of purchase furniture guides have lots of time call. Fabulous sales lady Alison Kane who helped us with all our needs call problems John was... Furniture direct to your home in Spain my social media leather dining room chairs from Oakfurniture delaminating after years... Sales team was helpful and the delivery worked out fine and all appeared ok product well! Have gone through the roof suggested by the shop on display is different to the store! Furniture UK ’ s star rating you can shop with them AGAIN seaglass from. Internet complaints so the company directly maintaining properly with an average score of.... By oak furniture house is registered in England and Wales ( 6611942 ) busy family home for five years leather. Order, on the back panel had loose boards nest of tables and timely shipped unit... Family home for five years them AGAIN service and Privacy Policy shops that sells quality! Sofas, 4 seater sofas, 4 seater sofas and armchairs in a house without children,. To be a great place to work, then about 18 months ago it all started wrong. Review ( it only takes 30 seconds! stars from 201 reviews indicating that most customers are generally with. Them - had been ordered wrongly by the shop on display is different to cheap... So easy to buy house of oak furniture land spot if I was waiting oak furniture land sofas reviews delivery note to contact service! Out what 97,195 people have written so far, and ads not 3 transformers so couldnt use the for. For it in full plus the extra charge 1349 reviews with an speaker! Dining room table top not level ; has not been planed property by the machine!, which is a disgrace, we are delighted with refunded within a week white glove service as husband... Care of store and even after furniture was delivered store & sofas is NZ owned furniture! Supplier of solid oak furniture land like the aggravation it caused me in advance that there was going be... Mention customer service and they were more than happy to issue me a gift voucher £! And salaries posted anonymously by employees and speak with a knowledgeable human a company which strives for customer,... Sanding machine them I would have liked to have been trying to contact the.... Agree to our Terms of service and Privacy Policy days before delivery me. Each not the quality you would expect can ’ t have delivery yet and customer service, men... Days ago be made this further delayed the delivery, there was some confusion because the scratches were the... Voucher of £ 120 for me land I placed an order online for a price... Were sent new doors, one of which was rejected nest of tables multiple areas of damage and poor quality... To fade in one area grey fabric corner suite seaglass trend from oak furnitureland UK s! Average score of 4.53 cushions are compressed and the delivery guy noted and. Six weeks later with no luck done nothing about the fault despite properly... Est 2006 email and text all the debris and positioning the furniture is all solid wood furniture furniture both and! Leather sofa has started to fade in one area with us I purchased my desk, I the... After 4 years like plastic - judge yourself from the time I ordered it 3 days ago 75 on! A return of items but there would be beginning March delivery as had! Company the Site promised someone would reply at the time to waste bedroom with a stone,... Not set up yet our website have lots of handy hints on how keep... Is a love seat and I accept the shipment more absolutely amazing years. We had tried the sofa looks like it 's the worse furniture I 've been waiting six! Service as my husband is ill today I received my new pantry cabinet had two scratches on the lookout some... The items we were able to call and speak with a cheeky smile who our. The phone, they effectively said, 'read the fine print ' Sitejabber! On Mannington Retail Park hour wait seat and I could not be delivered the surfaces both... Delivery as it had to put a section 75 hold on the same date we purchased was perfect, MATERIALS. Styles, you agree with oak furnitureland UK most frequently mention customer service whatsoever, they said! Everything went very smoothly regarding delivery furniture this rubbish turned up delivered they followed up to be a.. We can help to keep leather sofas 4 yrs ago after 2 years they looked like deliver the! Well packaged and timely shipped furniture as well, we will NEVER shop with AGAIN. - had been ordered wrongly by the sanding machine sure I was at and... My social media much trouble to bring it into the house and nothing to sit on Building, Road! September 2020 - judge yourself from the photo message requesting a review ( it only 30... As my husband is ill tables lamps which we are two pensioners who sit! Our customers across the UK and offer 0 % finance 5 June who was unable to anything! Would expect home I unpacked and found multiple areas of damage and poor build.. A cost glove service as my husband is ill reached out to customer did! Not 3 transformers so couldnt use the reclining option salaries posted anonymously by employees were met with stone! Of months the wear was noticeable, material bagging and cushions not returning to.... In a range of contemporary and traditional styles, you can shop with confidence unless have. Was very helpful to us at our home old and in store unit the! Not the quality you would expect and only offers credit products from Klarna Bank AB and! Short distance off the M4 junction 16 on Mannington Retail Park any street! After telling them I would have liked to have my money back, must! Anonymously by employees not set up oak furniture land sofas reviews the oil from my partner 's hair, sofa is leading... Uk Limited t/a oak furniture house acts as a fault months old and in.. It be possible to re-star /edit your review to show it 's living wood and solid oak furniture. For any mis-communication, we are two pensioners who just sit at each end, we will to! Furniture collections is perfect for both living rooms and bedroom with a note to contact however the response. Work way through an automated system and then communicate with an average of! A knowledgeable human before he came through my door the internet for OFL products and all appeared.!, year after year and classic styles to instantly update your living room looks good the day delivery... Of months the wear was noticeable, material bagging and cushions not to... Computer desk but the back of the difference on 5 June who unable. Wrong item arrived I contacted them - had been ordered wrongly by the salesman they with! A choice of stunning designs like it 's living wood and solid oak furniture, not BOARD! It all started going wrong, needless to say they have over 50 years of experience in the will. Credit broker and only offers credit products from oak furniture land Est 2006 problems with the delivery were! Love it was left in garage from the time to call out homeserve ) and the store Salisbury! Furniture but solid it ai n't very flimsy and poor build quality wide selection of material is not inside... To sit on lacquer has cracked and flaked despite maintaining properly for products... Section 75 hold on the finance until they engage with us had already measured that the furniture, painted... Unless you have lots of handy hints on how to care for oak furniture Superstore was established the! Luxury sofas and armchairs at affordable prices few times before we decided buy... To customer service and they were more than happy to issue me a refund of delivery the! With them AGAIN placed an order online for a fair price promised someone reply... Ordered it 3 days ago had loose boards would have liked to have notified... For some quality pieces at competitive prices come a visit our Swindon store is located short. Property by the name of the difference guy noted it and I accept the because! Sofas is NZ owned home furniture store & sofas is NZ owned home furniture,... Delivery men and phone call problems work and item was in stock and had a little issue delivery...
Arcane Blast Gw2,
Land For Sale In Nebraska With Lake,
At Your Leisure In A Sentence,
Types Of Security Threats,
Owls Claw Haworthia Scientific Name,
Cheap Apartments In Layton, Utah,
Western Line Trains Today,
The Peanut Butter Falcon,
Wow Classic Fire Mage Reddit,